Return and Refund Policy – Hail Sale

At Hail Sale, customer satisfaction is our top priority. We want you to feel confident when shopping with us, and we stand behind the quality of our products. If for any reason you are not fully satisfied with your purchase, our return and refund policy below will guide you through the process.

Returns

• You may request a return within 14 days of receiving your order.

• To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

• Certain products, such as perishable goods, intimate or sanitary items, and customized products, are non-returnable.

Refunds

• Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your refund.

• If approved, your refund will be processed automatically, and a credit will be applied to your original method of payment within 5–10 business days.

• Please note: Shipping costs are non-refundable.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@hailsale.shop.

Late or Missing Refunds

• If you haven’t received your refund yet, please first check your bank account again.

• Then, contact your credit card company or bank, as it may take some time before your refund is officially posted.

• If you have done all of this and still have not received your refund, please contact us at support@hailsale.shop.

Shipping for Returns

• To return your product, please contact us at support@hailsale.shop to receive the return address and instructions.

• You will be responsible for paying for your own shipping costs for returning your item unless the product is defective or damaged.

Contact Us

If you have any questions about our Return and Refund Policy, please reach out to us at:
📧 support@hailsale.shop